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Policies

These are general hotel policies for Hotel Compostela. As they may vary per room type; please also check the room description.

All prices on the website are displayed including taxes. Sometimes cheaper rates are available at our website for a specific stay. These rates made may carry special restrictions and conditions, for example in respect to length of stay, cancellation and refund. Please check the room and rate details thoroughly for any such conditions prior to making your reservation.

Cancellation

- If cancelled up to 1 day before date of arrival, no fee will be charged.

- If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

- One child under 8 years stays free of charge when using existing beds.

- One child under 2 years is free of charge for cots.

- One older child or adult is charged EUR 11,00 per person per night in an extra bed.

- Maximum capacity of extra beds / babycots in a room is 1.

- Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.

Credit card / Guarantee / Payment information

Payment:

- The booking will be confirmed by credit card.

- Rates are not commissionable.

- All payments must be made during the stay at the hotel, unless the bypassing of the cancellation policy.

Card validation:

- To check the validity of your credit card, and guarantee your booking, the hotel may temporarily hold an amount prior to arrival. This standard procedure is purely a check and the amount will be returned back to you.

Accepted credit cards:

- Visa, Euro / Mastercard, American Express, Maestro.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

  • Check in time 2:00 PM
  • Check out time 12:00 PM
  • Children age 1
  • Pets not allowed

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